F.A.Q.’s
Orders & Shipping
All orders are mindfully packed using eco-friendly materials.
Smaller packages are shipped via USPS First Class Mail (typically 3 – 7 business days), while larger or heavier items ship USPS Priority Mail (around 2 – 3 business days).
Once your order is on its way, you’ll receive an email with tracking details so you can follow its journey.
For complete details, visit our Shipping & Returns page.
Digital Products
Your digital downloads are available instantly after checkout, no waiting required.
You’ll also receive a confirmation email with your secure download link.
All digital planners, journals, and affirmation cards include:
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Printable PDFs for at-home printing
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Interactive versions compatible with GoodNotes and Notability
If you ever lose access or your link expires, simply log into your account or email [email protected] and we’ll resend it.
Returns & Exchanges
We want you to love what you receive.
If something arrives damaged or incorrect, please reach out to us within 7 days of delivery so we can make it right.
Digital products are non-refundable once downloaded, but if you experience any issues, we’ll always help resolve them.
Wellness Community
Our Wellness Community is a calm space designed to help you slow down, realign, and reconnect.
Members receive exclusive access to meditation music, guided affirmations, reflective journal prompts, and mindful resources to support your journey.
You can join anytime through our Wellness Community page on Patreon.
Mindful Shopping & Sustainability
Every Janee Michal order contributes to reforestation, a tree is planted for each purchase.
We proudly operate as a carbon-neutral brand, using minimal packaging and sustainable printing where possible.
Need Help?
We’re always here to help you find what you need — with calm and care.
Reach out to us anytime at [email protected], or visit our Contact Page.
“Self-care isn’t selfish — it’s how we reconnect to our peace.”