Shipping Information

Please allow 3-5 days for standard processing after you place your order. During holidays and high sales times, I ask that you please allow 10-14 days for your order to process.

Orders cannot be combined.

Janee Michal orders are shipped Monday through Friday.

Orders ship free in the USA only.

USPS Priority Mail is also available at USPS priority rates.

Flat rate $28 shipping to Canada.

All shipping options will have a tracking number.

All relevant delivery options available for your order and to your destination will be displayed at checkout.

Shipping Times:

USPS FIRST CLASS MAIL: delivery within 3-7 days.

USPS PRIORITY MAIL: Only available for US domestic delivery within 2-3 days.

Please keep in mind that our shipping times should be used as a guide only and are based on the time from dispatch. Janee Michal cannot take responsibility for delivery delays, customs clearance delays, or failed payment approval, though we will try to minimize any potential delays.

 

Returns/ Exchange Policy

For questions about your return, please email [email protected] with your order information.

Please submit your returns request within 15 days of receiving your order.

All approved returns and exchanges are issued in the form of store credit or product exchange.

Any damages or defects must be reported within 72 hours of your delivery date.

The customer is responsible for return shipping cost of returns and exchanges.

Please allow 24 hours for an inspection to receive an approval for your return.

No Returns are accepted for digital download products.

Returns/ Exchanges are subject to review. We are not able to accept items that have been worn or washed, are missing tags (if applicable), have any detectible odor, or have pet hair.

If your return is not approved and you would like the item returned to you, you are responsible for shipping. If arrangements are not made after 14 days, the items will go to a non-profit charity.